Terms & Conditions

Definitions

Scope and Application

This Policy governs your access to and use of the Software. The Company may revise this Policy from time-to-time at its sole discretion. By continuing to access and use the Solution after a revised version of the Policy has been updated, you agree to comply with the latest version of the Policy.

When you click the “Accept” button when entering the Solution, you are agreeing to be bound by this Policy. Please review the following terms carefully. If you do not agree with these terms, you cannot use or gain access to the Solution.

Accountability

• Your User Pharmacy is responsible for your access to and use of the Solution.
• You must obtain your credentials, or other system access tools required to access the Solution as well as related hardware (mobile devices) and technology components only as authorized by your User Pharmacy.
• You are responsible for complying with this Policy.

Acceptable Use

You may access and use the Solution solely for the Purpose. You agree to access and use the Solution in compliance with all applicable laws, regulations or policies including the Personal Health Information Protection Act, 2004 and all guidelines, policies, and manuals prescribed by the Ontario College of Pharmacists and the Ontario Drug Benefit Act, R.S.O 1990,c.O.10

Inappropriate and Unacceptable Use

You shall not use the Solution in any manner that constitutes inappropriate or unacceptable use, which includes, but is not limited to:

1. Collecting, using, or disclosing Personal Information in contravention of the Freedom of Information and Protection of Privacy Act, the Municipal Freedom of Information and Protection of Privacy Act, the Personal Health Information Protection Act, 2004, or any other applicable law.
2. Accessing the Solution and the Personal Information contained within the Solution for any purpose other than the Purpose.
3. Collecting, using or disclosing Personal Information in the Solution which is not required for your use of the Solution.
4. Accessing, viewing, editing, updating or modifying any information or data in the Solution unless such access, viewing, editing, updating or modification is for the Purpose.
5. Making, possessing or distributing computer programs that are designed to assist in obtaining access to the Solution in violation of any agreement, this Policy or applicable laws.
6. Sharing passwords, or other system access tools with un-authorized individuals or entities for any purpose.
7. Facilitating the violation of this Policy.
8. Violating or facilitating the violation of a third party’s acceptable use policy during your use of the Solution.
9. Infringing intellectual property rights including copyrights, trade secrets, or trademarks.
10. Disclosing Confidential Information about the Solution, except as required by law.
11. Posting or submitting any material or information into the Solution that:
    1. is abusive, defamatory, discriminatory, offensive, irrelevant or unlawful;
    2. you do not have the legal right to post in the Solution, or otherwise to publish or distribute;
    3. is for advertising or commercial purposes; or
    4. you know to be false, inaccurate or misleading.

Acknowledgement, Warrant and Agreement

You acknowledge that in using the Solution, you may have access to Confidential Information.

The End User must be an authorized professional, as allowed by the Ontario College of Pharmacists, to perform the Purpose.

The Solution is a procedural software to help the End User generates all required documents for the service provided. The User End User acknowledges that the Solution is not a patient record keeping platform. Any documents and forms related to the service might not be accessible to the User End User after the service provided.

The clinical information and data herein are to the best knowledge of the Software editors. The User End User is responsible to validate the clinical information and most updated guidelines while providing the services.

The User End User is completely responsible for the implementation of an appropriate care plan to the patient including any of the followings:

non-pharmaceutical measures, self-selection medication, prescribing and referrals if needed.

The clinical decision and any therapeutic choices will be at the User’s End User’s sole discretion.

The Company shall not be liable for any losses, expenses, costs, claims, damages or liabilities howsoever arising in connection with or as a result of a User’s End User’s access to or use of the Solution.

The User End User warrants to save the Company harmless from any claims, charges, penalties that may arise from providing the service with the help of the Solution.

The User Acknowledges that the access to the Solution is, currently, at no cost. Payment may be required for other purposes. The User agrees to pay any associated cost and expenses to the Company within 30 calendar days of receiving the payment request.

Security

You are responsible for safeguarding your login credentials. Any password or ability to access the Solution given to you is not transferable.

You must immediately notify your User Pharmacy if you suspect or know that passwords or other system access tools have been or may be breached or compromised and change your password as soon as possible in such circumstances.

You agree to provide all assistance in regard to any privacy complaints of individuals and reviews conducted by the Information and Privacy Commissioner of Ontario.

You will take all reasonable steps to safeguard confidential information from unauthorized use or disclosure.

You will report any errors in the Solution to the Company.

Collection, Use and Disclosure of Personal Information

By using the Solution, you confirm that you are authorized by your User Pharmacy to access the Solution and you and your User Pharmacy have the legal authority to access the Solution pursuant to PHIPA.

You will not access, collect, use, disclose, retain or dispose of any information in the Solution unless authorized by law to do so and as required in the proper discharge of your duties. In particular, you understand that you are only authorized to access, collect, use, disclose, retain or dispose of personal health information as it relates to the Purpose, and as directed by your User Pharmacy.

The Company contracts AWS as a third party to host the Personal Information in the secured Cloud hosting. The Company has the right to remove any information stored under any User’s account or to move the hosting service to any other secured host service provider without notice.

Non-Compliance with this Policy

You must report all instances of suspected or actual breaches of this Policy to your User Pharmacy.

The Company or your User Pharmacy may, at their sole discretion, suspend or revoke your access to the Solution as a result of your actual or suspected breach of this Policy.

Third Party Rules

Your access to the Solution includes access to third party services that publish rules, guidelines or agreements to govern their use. You must adhere to any such rules, guidelines or agreements. Such third-party services include, but are not limited to:

Amazon Web Services: Acceptable Use Policy

https://aws.amazon.com/service-terms/

Acceptance

By selecting the ‘Finish’ or ‘Accept’ button to proceed to use the Software, you are acknowledging that you have read, understood, accept and will comply with the terms of use set out above.